While it may look like your pet is being hurt, please know that is not the case. Because your pet may be in pain already or have some stiffness or soreness present, they may react in a negative way. For example they may turn to bite or jump and cry in pain. We are not hurting them but rather that is how they tell us that area is sensitive and hurts. Just like in people, if someone presses in a spot that hurts they may jump in pain. Because of any possible reactions your pet may have, we will have a handler restrain and hold your pet to keep everyone safe. A muzzler may be needed at times for the adjustment to be performed.